Legal

Terms

This page is a summary while our full policy is finalized. Questions? Write to concierge@hotelhomeco.com.

Orders

Prices are in US dollars. An order is confirmed once payment succeeds and you receive a confirmation email. We currently ship within the United States only.

Candle safety

Never leave a burning candle unattended. Keep away from children, pets, drafts and anything flammable. Burn on a heat-resistant surface for no more than four hours at a time.

Returns

If your order arrives damaged, contact the concierge with a photo and we will make it right.